Terms & Conditions

1. About these terms

These Terms & Conditions govern your use of this website and any engagement with the consultancy services offered by Sheena Labs (a trading name of Nexavi Limited, Company No. 11214407, registered office 128 City Road, London, EC1V 2NX).

By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use this website or engage our services.

2. Website use

You agree not to:

• Use this website in any way that breaches applicable law or regulation.
• Transmit unsolicited commercial communications, malware, or any content that is harmful, offensive, or infringes third-party rights.
• Attempt to gain unauthorised access to any part of this website or its underlying infrastructure.

The content on this website is provided for general information purposes only. It does not constitute professional advice. You should seek specific advice before taking any action based on information on this site.

3. Services and engagement

The consultancy services offered by Sheena Labs (AI Review, AI Rollout, Ongoing Partnership, and related services) are provided under a separate Statement of Work or engagement letter agreed in writing with each client. Prices shown on this website are indicative starting prices and may vary based on scope.

No contractual relationship is created by using this website or submitting a contact form. A contract for services is formed only upon both parties signing a Statement of Work or equivalent written agreement.

4. Payment terms

Payment terms for each engagement are set out in the applicable Statement of Work. Unless otherwise agreed:

• Invoices are due within 14 days of the invoice date.
• We reserve the right to charge statutory interest on overdue invoices under the Late Payment of Commercial Debts (Interest) Act 1998.
• Work may be paused if invoices remain unpaid beyond 30 days.

5. Intellectual property

Unless otherwise agreed in writing, intellectual property in deliverables created during an engagement transfers to the client upon receipt of full payment. Nexavi Limited retains ownership of pre-existing materials, methodologies, frameworks, and know-how that are incorporated into deliverables. The client receives a perpetual, non-exclusive licence to use such pre-existing materials as incorporated in the deliverables.

All content on this website - including text, design, and structure - is the property of Nexavi Limited and may not be reproduced without prior written consent.

6. Confidentiality

Each party agrees to keep confidential any information received from the other party that is marked as confidential or would reasonably be understood to be confidential, and not to disclose such information to third parties without prior written consent, except where required by law.

This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is independently developed by the receiving party without reference to the confidential information.

7. Limitation of liability

To the fullest extent permitted by law:

• Nexavi Limited's total liability to you in connection with any engagement shall not exceed the total fees paid by you to us in the three months preceding the claim.
• We are not liable for any indirect, consequential, or special loss, including loss of profit, revenue, data, or goodwill, even if we have been advised of the possibility of such loss.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Termination

Either party may terminate an engagement by giving the notice period specified in the applicable Statement of Work. In the absence of a specified notice period, 30 days' written notice is required. Upon termination, all fees for work completed to the date of termination become due and payable.

9. Governing law

These terms and any dispute or claim arising from them (including non-contractual disputes or claims) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such disputes.

10. Contact

Questions about these terms should be directed to [email protected].